GDPR Compliance

pine-zone is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle your personal data in accordance with these regulations.

Data Controller

pine-zone is the data controller for personal data collected through this website. This means we determine the purposes and means of processing your personal data.

Contact details:

• Email: [email protected]
• Address: 47 Whitmore Street, London, W1T 4HQ

Lawful Bases for Processing

We process personal data based on one or more of the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless overridden by your interests or fundamental rights.
• Legal Obligation: Where processing is necessary for us to comply with a legal obligation.

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you, or to have incomplete data completed.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This applies when the data is no longer necessary, you withdraw consent, or the data has been unlawfully processed.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

Where we process data based on consent or contract, and processing is automated, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently use automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by a further two months, but we will inform you of any extension within the first month.

We may need to verify your identity before processing your request to ensure we are releasing information to the correct person.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing. These measures include:

• Encryption of data in transit
• Regular security assessments
• Access controls to limit who can view personal data
• Staff training on data protection

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If any transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Breaches

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

ICO website: ico.org.uk

Updates to This Information

We may update this GDPR information page from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 2024